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Integrated Family Application Management System (iFAMS)
What is the Integrated Family Application Management System
The Integrated Family Application Management System (iFAMS) is an online platform for parties to file and manage the following Family Justice Courts (FJC) cases:
- Maintenance.
- Protection against family violence.
- Protection for vulnerable adults.
- Simplified deputyship applications.
If you are a party in the case, key features you may access through iFAMS include:
File an application | Use a guided online form to file an application. You can also submit supporting documents or attachments. In some cases, you may need to visit the FJC to complete your application. Submitting a draft through iFAMS reduces the processing time. |
View case details and updates | View the details of your case, including the:
|
Submit court documents | Examples of common documents include:
|
Change a court date | Reschedule court events. This should be done at least 5 working days before the court date. |
Note: The examples in this table are not exhaustive. For more details on the services, refer to iFAMS.
How to access
Log in to iFAMS using your Singpass.
Refer to the respective iFAMS guides for the step-by-step instructions on using iFAMS.
How to pay
You can pay for applications in iFAMS via one of the following ways:
- Online: Via eNets Debit and eNets Credit (Visa and Master).
- Offline: Pay at the Cashier's Counter at Level 1, FJC at Havelock Square during the operating hours.
Help and support
For technical support
If you need technical help with iFAMS, you may contact the iFAMS technical helpdesk at 6756 3874 or email ifamshelpdesk@ecquaria.com.
iFAMS helpdesk operating hours:
- Monday to Friday: 8.00am to 8.00pm.
- Saturday: 8.00am to 2.00pm.
- Sunday and public holidays: Closed.
For help with your case
Contact the respective registry for your application. Find out the contact details and operating hours.
Resources
Refer to the following guides:
- For maintenance
- Apply for a maintenance order: Guide for maintenance order application (PDF, 714KB)
- Make an offer to resolve: How to use ‘Offer to resolve’ on iFAMS: guide for complainants (Sections 69 and 72 only) (PDF, 488 KB)
- Upload proof of payment: Online show payment: quick user guide (PDF, 821KB)
- For deputyship
- For applicants: User guide for general public (PDF, 2,368KB).
- For doctors who need to file a medical report: User guide for doctors (PDF, 1,272KB)
- For protection against family violence: Guide for personal protection order (PPO) application (PDF, 900KB).
- For protection for vulnerable adults: Guide for Vulnerable Adults Act (VAA) protective order application (PDF, 1063KB).
- For submission of supporting documents for hearing: User guide to file affidavits of evidence-in-chief (AEIC) or documents for hearing (PDF, 456KB).
- Specimen Government Medical Certificate (DOCX, 18 KB) for absence from court attendance.
Related questions
You can upload PDF documents up to maximum of 1MB per document.
If the file is too large, you can decrease the file by adjusting your scanner settings. Try to scan in black and white instead of colour, or use a lower resolution.
Log in to iFAMS with your Singpass and submit a request for the change in appointment at least 5 working days before the court date. You must indicate the reasons for the request and provide supporting documents.
If you have a lawyer representing you, your lawyer may also make a request on your behalf.
If you do not receive written notification that your application has been approved, you will still have to attend court at the original scheduled date and time.
Go to the iFAMS main page. Under Find your court session, enter both the case number and your identification number.
At the mentions court, the judge will give you directions on which documents to submit, as well as when and how to submit them.
You can log in to iFAMS to submit them. If you are represented by a lawyer, you can ask your lawyer to do so on your behalf.
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