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Arrange for Audio Recording and Transcription Services
Digital audio recording and transcription services in the courts
Parties may apply to obtain a copy of the audio recording or transcript of court proceedings.
Refer to the following to find out the process to file a request for such services in the respective courts.
The Court Audio Services System (CAS) is the system used to facilitate the digital audio recording of court hearings and the preparation of transcripts in the Supreme Court. Epiq Singapore Pte. Ltd is the service provider for the CAS audio recording and transcription services at the Supreme Court.
CAS is available by default for all criminal trials and every open court trial in an action begun by originating claim. Parties involved in the following hearings may file a request for audio recording and transcription services to be made available:
- Originating Summons (OS).
- Company winding-up cases.
- Bankruptcy matters.
- Non-trial matters in an open court.
- Appeals to a judge in chambers.
- Special date and assessment of damages hearings before registrars.
In a hearing where an audio recording system approved by the registrar is used, the audio recording is the official record of the hearing.
For criminal matters, evidence recorded in writing or, if it is not recorded in writing, the transcript of the evidence recorded, must be in English and signed by the judge hearing the case; and forms part of the record.
Parties may obtain a copy of the audio recording or transcript of court proceedings, subject to the court’s approval and upon payment of the necessary fees. Refer to the following to find out the procedure to apply.
Applications for certified transcripts
If you are representing yourself in a criminal or civil case heard in the Supreme Court, you may file a request for certified transcripts via eLitigation at the LawNet & CrimsonLogic Service Bureau at Supreme Court (level 1) at least 7 working days before your scheduled hearing.
For civil cases, you will also need to provide all of the following to Epiq Singapore Pte. Ltd (wherever applicable):
- Authorities or bundles of authorities.
- Documentary exhibits or bundles of documents.
- Written submissions.
- Lists of the names of witnesses.
- Any documents tendered at the hearing.
Note
If you file your request after the hearing has started, or after the hearing has concluded, the delivery timeline will be 7 working days or 14 working days after the date of the request.
The court will not certify any unofficial transcript as a certified transcript of the official record of hearing. The court will also not entertain any request to decide on any of the following:
- The accuracy of an unofficial transcript.
- (If more than one unofficial transcript is produced or obtained) Which unofficial transcript to adopt.
- If there are issues or disputes relating to unofficial transcripts, parties are to obtain a certified transcript of the official record of hearing from the court. Normal fees and charges will apply in respect of such a certified transcript.
Transcription rates
Refer to the following to find out the transcription rates you will have to pay.
Item or service | Rates |
|---|---|
24-hour turnaround | $0.068 per word |
3 working days turnaround | $0.049 per word |
5 working days turnaround | $0.043 per word |
7 working days turnaround | $0.040 per word |
14 working days turnaround | $0.036 per word |
Tip
For transcript requests with a 24-hour turnaround, the transcripts will be ready for collection after 5.00pm the working day after the date of the request.
Application for audio recordings
If you are representing yourself in a criminal or civil case heard in the Supreme Court, you can file a request via eLitigation at the LawNet & CrimsonLogic Service Bureau at Supreme Court (level 1).
If you are applying to obtain the audio recording of a court proceeding, you will have to give certain undertakings (PDF, 15 KB) at the point of application (as also stated in the request form).
Note
An audio recording mentioned in Order 15, Rule 11(6) of the Rules of Court 2021 will be made by the court in every open court trial in an action begun by originating claim. Subject to approval by the court, an audio recording may be made by the court in every other hearing in the General Division of the High Court. A party may make a request to the court for an audio recording to be made and/or released to the party.
Audio recording rates
Refer to the following to find out the audio recording rates.
Item or service | Rates |
|---|---|
Normal delivery request | $35 per audio recording |
Expedited request (For collection by 9.00pm on the same day for hearings that end before 5.00pm) | $100 per audio recording |
The requesting parties will receive a secure link to access the audio recordings directly via a website managed by the vendor.
Collection schedule
Refer to the following to find out the collection timing for audio recordings.
| Hearing time | Collection time |
|---|---|---|
Normal collection | Hearing that ends by 2.00pm | 5.00pm on the same day |
Normal collection | Hearing that ends after 2.00pm | 10.00am on the next working day |
Premium collection | Hearing that ends by 5.00pm | 9.00pm on the same day |
If you need assistance, you may contact Epiq Singapore Pte. Ltd or the Court Reporting Section at 6332 1055 or 6332 4143 for enquiries about the Supreme Court's audio recording and transcription services.
All courtrooms in the State Courts are equipped with a digital audio recording transcription system (DART) to digitally record criminal and civil court proceedings.
The audio recordings are transcribed by the State Courts’ designated transcription service provider, Epiq Singapore Pte Ltd when required. These transcripts are deemed the official records of hearings.
The procedure and fees to apply for certified transcripts in the State Courts will depend on the case type. The State Courts does not provide copies of audio recordings for court proceedings.
For criminal cases
If you are a party in a criminal case heard in the State Courts and your case is registered on the Integrated Case Management System (ICMS), you can file a request for certified transcripts via ICMS.
If your case is not registered on ICMS, you will have to complete and submit a hard copy of the Application Form for Court Records (Form 30) through one of the following ways:
- In person at the Service Hub, Level 2 State Courts during the operating hours.
- Via go.gov.sg/writetosgcourts.
Estimated fees
Refer to the following to find out the estimated fees you will have to pay depending on the type of document you wish to obtain.
If you wish to obtain... | You will have to pay a total of... |
|---|---|
| A Registrar’s Certificate (RC) and charges |
|
| All other documents (including a copy of any judgment, sentence, order, deposition or other part of the record of any criminal proceedings) |
|
A payment advice chit will be sent to you via email. If you do not have an email account, you will be informed via phone to report to the Service Hub, Level 2 State Courts during the operating hours to collect the payment advice chit and make payment at the payment kiosk.
You will have to pay the applicable fee online or in person before your application is processed. You can make payment through the following means:
If you are... | You can make payment by.... |
|---|---|
Located in Singapore |
|
Located overseas | A bank draft in Singapore currency made payable to Registrar, State Courts. |
After payment is made
All applications are subject to the approval of the court and you will be informed via email of the outcome of your application. If you do not have an email account, you will be informed via phone.
Once your request has been approved, you must collect the certified transcripts within 21 working days from the Service Hub, Level 2 State Courts at the following times:
Monday to Friday: 9.00 am to 1.00pm and 2.00pm to 5.00pm
Any documents not collected from the State Courts within the stipulated period will be destroyed and you will have to submit a fresh request if you still require the documents.
If you have made the application through ICMS, you can download the documents from ICMS.
For civil cases
If you are a party in a civil case heard in the State Courts and your court proceedings are audio recorded, you may request for transcript by filling the e-form “Request For Transcript Of Hearing: Civil Proceedings” via eLitigation at the LawNet & CrimsonLogic Service Bureau.
The transcription service provider, Epiq Singapore Pte. Ltd., may request for the following documents to be provided, wherever applicable:
- Authorities or bundles of authorities.
- Documentary exhibits or bundles of documents.
- Written submissions.
- Lists of the names of witnesses.
- Any documents tendered at the hearing.
If a certified copy of the transcript is needed, you will need to separately apply to the court to certify the transcript. Your application for certified transcripts will be subjected to the approval of the court.
If your court proceedings are not audio recorded and you are representing yourself, you will need to file the e-form “Request for Certified Transcripts/Notes of Evidence/Grounds of Decision” via eLitigation at the LawNet & CrimsonLogic Service Bureau.
Transcription rates
Refer to the following to find out the transcription rates you will have to pay.
| Item or service | Rates |
| 3 working days turnaround | $0.049 per word |
| 5 working days turnaround | $0.043 per word |
| 7 working days turnaround | $0.040 per word |
| 14 working days turnaround | $0.036 per word |
Audio recordings are transcribed by the court's designated transcription service provider, Amdatex Las Piñas Services Inc when required. These transcripts are deemed the official records of hearings.
The procedure and fees to apply for certified transcripts in the Family Justice Courts (FJC) will depend on the case type. The FJC does not provide copies of audio recordings for court proceedings.
In general, the transcription of the audio recordings requires a turnaround time of at least 14 working days upon approval of your request for transcript by the appointed Judicial Officer.
For trials in action
All trials in action in the FJC are audio recorded using the digital audio recording transcription system (DART) for physical hearings or using Zoom for virtual hearings.
If you are representing yourself in a trial conducted in the Family Justice Courts (FJC), depending on the type of case, you may file a request for certified transcripts via eLitigation at the LawNet & CrimsonLogic Service Bureau, via the Integrated Family Application Management System (iFAMS) or via the Integrated Case Management System (ICMS) for Youth Court cases. Self-represented parties for Youth Court cases may also complete and submit a hard copy of the Application For Records of Court Proceedings (Form 211) in person at the FJC Youth Courts during operating hours.
Transcription rates for request of certified transcripts filed via eLitigation
Please refer to the following transcription rates payable to Amdatex Las Piñas Services Inc for certified transcripts where requests are filed via eLitigation.
Item or service | Rates |
|---|---|
3 working days turnaround | $10.60 per page |
7 working days turnaround | $8.50 per page |
10 working days turnaround | $7.30 per page |
14 working days turnaround | $6.65 per page |
If you need assistance on certified transcripts where requests have been filed via eLitigation, you may contact Amdatex Las Piñas Services Inc at +65 3105 8709 or the Court Reporting Section at 6332 4143 or 6332 1055 for enquiries about the Family Justice Courts’ transcription services.
All other hearings
If no audio recording is made, the notes of the hearing will be taken down by the judge or a judicial officer. In these cases, the transcript of the notes of the hearing will be considered the official record of the hearing.
Private real time court reporting services
Parties who need transcription services in real-time, daily or by 10.00am the next working day should approach the following approved service providers:
If you are a vendor interested in providing private real-time court reporting services, you may email court_reporting@judiciary.gov.sg for more information.
Resources
Refer to:
- For Supreme Court: Supreme Court Practice Directions 2021.
- For State Courts:
- Paragraph 61 of the State Courts Practice Directions for request for digital audio recording and transcription service.
- Paragraph 61A of the State Courts Practice Directions for production of record of hearing.
- For FJC: Paragraph 103 of the FJC Practice Directions for production of record of hearing.
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